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Retail Policy

AUTHENTICITY

Madam Milan takes pride in offering only authentic designer merchandise.

Sellers/Consignors irrevocably guarantee the authenticity of their products and agree to fully disclose all information regarding the procurement of their products. Madam Milan will not hesitate to take action against any deliberate cheats.

SELLING

Upon agreement, your items will be valued based on brand, condition, age and demand.

You will be offered two (2) options:

•	Direct sale – Madam Milan will pay you cash instantly
•	Consignment – Madam Milan will pay you the following week after your item(s) is/are sold

Note: Usually, the monetary value of selling through consignment is greater than that of a direct sale.

CONSIGNMENT PERIOD

The consignment period for items at Madam Milan is as follows:

•	3 months for designer bags
•	1 month for designer shoes and accessories

OTHER TERMS & CONDITIONS

1.	Madam Milan reserves the right to re-negotiate with the consignor should unforeseen market forces affect the prices of items on consignment.
2.	The consignor is responsible for retrieving their items should the items remain unsold after the agreed consignment period. Madam Milan will only return e consignor ½ of agreed price if item is sold after due date.
3.	Consigned items are left in the store(s) at the consignor's risk. Though every care will be taken to ensure proper handling of the consigned items, Madam Milan and its employees shall not be liable or in any way responsible for the condition, loss or damage (break-in theft, fire or any other causes) to the items before or whilst being consigned or remaining on consignment.
4.	In the event of any discrepancy after the sale of the items, the seller/consignor must provide further details to assist in (if any) investigation. And if the seller/consignor is found to be the one negligent, he or she must return the full amount paid.

0% interest free installment payment plan:
Own your dream bag now and pay later with UOB
or Citibank Credit Card and spread your payment
over six or twelve months, absolutely interest-free!

MadamMilan accepts the following Payment Modes